Social Media Platform Manager1
- Company: Brand Design Development (Brand2D)
- Deadline: Friday 30th August 2013
- Location: Nairobi
This Social Media Platform Manager position will be responsible for actively engaging customers and influencers within the social media channel.
This Social Media Platform Manager position will collaborate with functional teams throughout the company & clients to drive interest, conversation, and sales for the brand and products.
Responsibilities of the Social Media Platform Manager include:
Content related activities
Day-to-day management and development of content on social media platforms, including tweets, posts, and discussions
Work directly with the relevant stakeholders to develop an ongoing communication strategy and publishing calendar based on marketing objectives and online feedback
Engage with internal departments to identify content opportunities
Community interaction activities
Proactively interact with online communities across all platforms
Generate online buzz and interaction.
Answer questions and engage in conversations where necessary
Work with relevant teams to route customer care related conversations
Help identify and engage topic influencers and brand advocates
Manage brand reputation
Use social media monitoring tools to monitor conversations and report on metricsRoute conversations to appropriate internal team for response, as necessary
This position Social Media Community Manager requires:
Degree in Marketing, Communications or Related Field (Preferred, Not Required)
1+ years’ experience in online marketing with focus on social media
Strong knowledge of social media monitoring tools and metrics
Ability to multi-task & work in a Fast Paced Environment
Candidate should be a team player.
How to apply
Send a cover letter & your updated CV to email@example.com
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