To catalyze the Kenyan tech community’s growth.


E-Commerce Executive1

  • Company: Serena Hotels
  • Deadline: Thursday 31st March 2011
  • Location: Nairobi
Job Description

Profile of Candidate

  • Degree qualification in related IT, Commerce and Marketing fields.
  • A minimum of 1 year experience in web administration and graphics design.
  • Creative thinking, sound analytical and business skills.
  • Strong ICT skills in web design and graphics
  • Must be proactive, innovative able to work in a highly dynamic team with minimal supervision.


Main Areas Of Responsibility

  • Provide support for Serena Hotels Online Booking system and Third party channels.
  • Manage and Maintain up-to-date mailing database for all segments of the market.
  • Provide support for online credit card processing modules for the company.
  • Use innovative technology to enhance global reach of Serena Hotels and enhance accessibility and conversion of business.
  • Track, manage and report regular updates on online website leads and recommend better ways of converting more business.
  • Manage and maintain an up-to-date Image Library for all Serena Hotels and ensure the same is used consistently.
  • Manage and store in an easy to access manner digital content including fliers (in-house and outsourced), fact sheets, rate sheets etc.
  • In liaison with other departments work on creative e-fliers and banners to drive business to the hotel.
  • Assist in day-to-day e-marketing activities including banners, emails, and Pay-per-Click. 
  • On regular basis check Serena Hotels brand positioning on our partners website and recommend areas that require enhancements and opportunities available to Serena Hotels.
  • In Liaison with the various hotels (Nairobi Serena, Kampala Serena, Zanzibar Serena) manage content on Leading Hotels of the World and Small Luxury Hotels. 
  • Perform any other duties as assigned by management.

How to apply

Please send your application to: