To catalyze the Kenyan tech community’s growth.


Core Network Operations Manager1

  • Company: Telkom Kenya
  • Deadline: Friday 30th September 2011
  • Location: Nairobi
Job Description

Location: Telkom Plaza, Nairobi

Department: Information Technology and Networks
Reports to: HEAD O&M
Subordinates: 4 direct reports and a team of Fifty Four (54) people

Role description

Coordinating and lead the relevant teams

Key Responsibilities

1.1 Operational (incl. Planning):

  • Team build and animation and leadership
  • Coaching 
  • Planning short, mid terms objectives
  • Managing KPI’s and End to End quality of Service
  • Set up priorities and achieve the managerial objectives
  • Delegate team tasks as needed and control its delegation


1.2 Reviewing Job Descriptions of the team:

  • Prepare job descriptions for all the new jobs appeared into the team
  • Update job descriptions for the team jobs, as per the internal procedures


Education Background & Experience:

  • Telecom University Graduated (Communication-preferred)


Professional Knowledge:

  • Voice, Mobile, VOIP, TCP/IP,MPLS
  • Core Packet Data
  • International traffic
  • CNNA certified would be a plus


Professional Skills:

  • Flexible (act as outage Manager)
  • Analysis 
  • Reporting 
  • Team spirit
  • Processes
  • Conscious of responsibility 
  • Methodical approach to work
  • Voice, Mobile, VOIP, TCP/IP,MPLS


Professional Tools Used

  • N/A


Work conditions

  • Shifts work: No
  • Night Shift: No
  • Work During Weekend: No
  • Work “On-Call”: No

How to apply

Visit our career pages at, create an account and upload your CV. An applicant must upload a PDF or Ms Word copy of his / her CV to be considered.