To catalyze the Kenyan tech community’s growth.


Social Media Platform Co-ordinator2

  • Company: Brand2D
  • Deadline: Friday 22nd August 2014
  • Location: Nairobi
Job Description

Brand Design Development (Brand2D) is looking for a creative, vibrant and energetic Social media Platform Co-ordinator to join the awesome team.

The Platform Co-ordinator is responsible for managing clients’ social media platforms. 

The position will oversee Social Media campaigns executions which include but are not limited to: content creation, execution, monitoring and reporting.


1. Social Media Platform Maintenance 

- Liaise with Account managers on a project by project social media platforms execution.

- Work together with the account managers on periodic content calendar creation aligning with the digital strategy on focus.

- Carry out day to day content posting & conversation engagement of the various social platforms.

- Ensure the social platforms layout is always up to date with the current communication on the pages.

- Ensure all active tabs & external apps within the social platforms are functioning & inactive ones are disabled.

2. Social Media Monitoring

Monitor real time & daily social media trends across social platforms.

- Provide prompt response to consumer queries & interaction.

- Carry out daily social listening around the platforms managed with regards to sentiments, feedback, queries etc.

- Monitor competition on-line platform performances.

- Regulate communication on on-line platforms with regards to spamming, vulgar content etc.

- Generate periodic reports on the performance of the social media platforms communication as well as that of competitor brands.

- Escalate on-line issues to the account manager when need arises.


A) Education, Experience and Knowledge 

Bachelor’s degree from a regionally accredited institution in marketing, public relations, communications or similar;

- At least 6 months to one year of social media marketing experience; preferably account management experience;

Knowledge of social media and analytics software;

Familiarity with on-line marketing best practices.

B) Skills and competencies

- Moderate-level of account management skills.

Ability to efficiently manage time and organize work.

Problem-Solving skills and  ability to convey sensitive issues or deal with angry customers.

Strong, professional written and verbal communication skills.

- Strategic content creation and excellent writing skills.

Exceptional time management skills.

-Passionate about all things digital, open to change, collaborative, creative idea maker, smart and intellectually curious. 

How to apply

Send through your CV to & before the 22nd of August

Successfully short-listed applicants will be contacted for an interview by August 25th. The position will initially be on a 3-month probation period with pay, and a permanent position for the same will be availed thereafter upon a successfully valuation.