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Robin Counts

iHub Research By Angela Okune / August 7, 2014

Tenets and Traps of Usability Training


What are the 3 elements that make a product, service or experience successful?
What are the basics of ensuring your software is easy to use?


We invite you to a public training given by Microsoft Design Research Lead, Robin Counts. Robin comes to us with experience designing and understanding the success of products such as Windows 8, PowerPoint, Movie Maker and Excel and training her teams on how to a specific “discount method” to assess the success of products in order to reserve the need for UX research studies on more specialized research questions.

With a specialization in methods to understand emotional response to products, Robin is excited to share Tenets and Traps with us.

After this interactive workshop, you’ll leave understanding the Tenets for good Usability and an easy method to ensure your ideas don’t fall into the basic Traps that prevent users from being able to use your product.

The training will be held on Wednesday, August 13th from 9 am – 1 pm at the UX Lab space on Ground Floor, Bishop Magua Building, Ngong Road.

No need to sign up, just show up on time!

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Author : Angela Okune

Angela is Research Lead at iHub. She is keen on growing knowledge on the uptake and utility of ICTs in East Africa. She is also co-lead of Waza Experience, an iHub community initiative aimed at prompting under-privileged children to explore innovation and entrepreneurship concepts grounded in real-world experience.

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