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iHub UXlab By Mark Kamau / February 17, 2014



The user experience lab has been in existence for over a year now. Over this time, we have done several activities and events to raise the level of awareness and practice of user experience methods. These include master classes and workshops by renown figures in the UX world like Susan Dray during the first User Experience Month in Africa (Tajriba).

Throughout this process, we have continued to collect feedback from participants because this is very important to us. Also important to us are people who wanted to, but couldn’t attend our events, trainings and workshops. We seek to understand and accommodate the community.

One of the new ways we have developed to reach you is by spreading UX training into several topical and practical skills. This way, it only requires 1.5 hours a week of your time, ensuring you too can join us.


This is an opportunity to learn skills that help improve your product design process and ensure what you do is firmly founded and focused on your users.  It will help you learn techniques for engaging your users and how to then take this intelligence and use it for making your product design and development better.

These sessions take a practical applied service learning approach. Meaning we learn these skills while applying them to an actual product.


We have broken the training into deliberate incremental and practical steps. Each session will be 1.5 hours long. Below is the basic outline of the course.

  • Interviewing
  • Think Aloud Protocol in UX
  • Paper Prototyping
  • Personas
  • Cultural Probes
  • Participatory Methods I
  • Participatory Methods II
  • Rapid Prototyping
  • Design Ethnography
  • Sketching
  • Communicating with Clients
  • Capturing Emotions of Users
  • Usability Basics
  • Information Architecture

Some of these might be adapted to suit the learning process.


Designers, developers and/or people in a product development team who want to learn how to make their product better.


The lessons begin coming Thursday at 2pm.
It will be a weekly session at the iHub UX lab. Ground floor, Bishop Magua Building.


It is free to join and we have 20 slots. You can REGISTER HERE.

In case of any questions, please mail or call +254 722 80 43 63

Author : Mark Kamau

Mark Kamau is passionate about User Centered Design and the potential smartly designed technologies have to solve African challenges. He has over 10yrs experience in the multimedia space with regional and international experience. He is passionate about Africa, design thinking and technology in a global and localized, African context. He is the User Experience Lead at the iHub UX lab working with start ups, corporates and academics in the ensuring products built in Africa are user centric. He spends the rest of the time growing a user experience culture in Africa.

  • Lloyd Philip at 11:08:38AM Monday, February 17, 2014

    Thank you UXlab for this! Looking forward to learning big time.

  • Mark Kamau at 14:45:20PM Monday, February 17, 2014

    You are most welcome Lloyd. Looking forward to having you there.

  • George mwaniki at 10:10:48AM Tuesday, February 18, 2014

    Cant wait for this one hoping to do practical UX stuff because all i ever have are theories

  • Mark Kamau at 10:31:04AM Tuesday, February 18, 2014

    Thanks George!Looking forward to learning together.

  • Jon Murigi at 10:25:47AM Wednesday, February 19, 2014

    when do we get a confirmation for the registration.

  • Mark Kamau at 11:50:25AM Wednesday, February 19, 2014

    Hi Jon,
    Thanks for the follow up. We have stopped the registration process due to over-subscription. If you had already signed up, you are automatically confirmed so please consider yourself confirmed if you did. Looking forward to having you there!

  • Mark at 17:37:25PM Wednesday, February 19, 2014


    Is there a way to get your hands on the content taught at this UX Lab if you were unable to register for it in time?

  • Jon Murigi at 08:21:03AM Thursday, February 20, 2014

    And how would I know that so. is there like an email or text. Thanks

  • Jon Murigi at 08:23:18AM Thursday, February 20, 2014

    guess i have my answer now. thanks.

  • Mark Kamau at 20:31:37PM Sunday, February 23, 2014

    Hi, thanks for your interest. I am not quite sure I get your question. We shall be putting up a blog post for the next class in a fortnight. I hope you will have time then.

  • Mark Kamau at 21:24:43PM Sunday, February 23, 2014

    Hi, Thanks for your question. I will be placing a blogpost in the subsequent weeks’ newsletter with some nuggets of the session. This will help capture some of it, but will obviously not be as detailed as having attended the session.


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