Open space for technologists, investors, tech companies and hackers in Nairobi.


iHub By Hilda Moraa / October 18, 2011

ICT Hubs: What makes them work… and not work?


Opportunities are opening to young people with high tech skills such as software engineering, design, and development. Many of these skills are being nurtured by Information Communication (ICT) hubs, where technology-oriented individuals gather and collaborate. An ICT hub is a space where technologists congregate to bounce ideas around, network, work, program and design. This is achieved through an enabling environment where community of tech entrepreneurs can grow and innovative ideas can be born from collaborations and the atmosphere of the co-working space.  One example of an ICT hub within Nairobi is the *iHub_.

Many such ICT hubs are springing up around the world, especially in Africa where last estimates had 46 percent of Africans living in poverty (UNDP 2008). With such hubs being viewed by many as a means towards economic development, it is therefore important to understand what makes these hubs work…and not work. What factors need to be in place to have a tech community flourish with a couple of inputs? What are hubs around Africa doing right? What do they still need to keep working on? What can they learn from each other?

Research Framework:

iHub Research is initiating a research series that will disaggregate the unique factors that make up ICT hubs in Africa (Afrilabs). The series will have a special focus on the role of ICT hubs in fostering innovative entrepreneurship. iHub Research will use mixed methods to engage with active members within each hub space around Africa, including focus groups, open workshops and e-surveys. These research instruments will be used to answer the questions below.

Research Questions:

1. What impact does the hub have on the individual’s development (skills and personal growth)?

2. What impact does the hub have on the individual’s start-up?

3. What is the significance of the hub community to the individual member?

4. What is the most important factor which makes the members continue to use the space?

Six categories will be used to frame and compare the different hubs as depicted in the info-graphic below. Hubs will be given a numerical value for each category based on the data collected through focus group transcripts, workshop findings, and e-survey results. This research aims to inform current hubs and future hubs on the community’s opinion of areas of importance and areas of improvement for the hub by looking at the the different guidelines/principles adopted in existing ICT hubs models. For further information about this research contact iHub Research

October 2011

iHub Research

Author : Hilda Moraa

  • OA News: October , 2009 » oAfrica at 07:06:21AM Thursday, October 20, 2011

    [...] ICT Hubs: What makes them work… and not work? {iHub Nairobi} [...]

  • Robert Rea at 04:23:56AM Thursday, February 23, 2012

    We are just starting a feasibility study to establish an ICT hub in Lagos. Part of our project is conducting case studies of similar enterprises. It appears that iHub would be an ideal case. We also plan to conduct two more case studies. Who should I contact at iHub, and what other cases would you recommend? I would very much like to know what makes them work or not. Could we talk via Skype? My Skype name is roberthrea. My office is in the US in Virginia (Eastern Time Zone).
    Thanks for your help!

  • Hilda Moraa at 10:07:40AM Thursday, February 23, 2012

    Great to hear you are doing the same study as us. Which ICT Hub in Lagos? as we are planning to do the same case study in CC Hub. We are more than willing to share our findings with you by early March and you can get in touch with me at, and I will be willing to chat. Re: other Hubs to recommend, I will say it depends with your scope and objectives.



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